All in stock orders are shipped from our warehouse in New York City within two (2) business days after your order is confirmed. You will receive an e-mail with tracking information once your order has been shipped.
Please note that orders that contain both in stock item(s) and pre-order item(s) will only be shipped once all items in the order are in stock. Additional shipping fees will apply if customer wishes to receive item(s) before all items in the order are in stock.
International Shipping - Import Duties, Taxes, and Customs Clearance Fees
We currently ship to select major countries. Please enter your shipping address during checkout to determine if we ship to your country. Please do not hesitate to contact us if your country is ineligible for shipping.
We cannot guarantee that you will or will not be charged any import duties, taxes, and customs clearance fees. Import duties, taxes, and fees are not included in the product price or shipping and handling cost. One Sixth Outfitters is not responsible for any import duties, taxes, customs clearance fees, or any other fee incurred by the customs system in your country. These charges are the customer's responsibility.
Customers are encouraged to check with their country's customs office to determine what these additional costs will be prior to placing an order. If the customer decides not to accept the shipment and abandon it with customs officials or refuse to pay their duties/fees when invoiced, then this may result in charges assessed to One Sixth Outfitters. We reserve the right to deduct any of these fees, incurred by duty or product abandonment, from any refund due to the customer.
Occasionally packages are returned to us as undeliverable. There are many reasons that a package may be returned to us as undeliverable.
- Item is too big for a P.O. Box. Some items are too big to ship to a P.O. Box and must be shipped to a street address.
- Incorrect Address/Address Format/Missing Information. We always ship packages to the exact shipping address provided by you. The package is typically returned to us by the carrier or the unintended recipient if the address is incorrect, has typos, is missing information (such as an apartment number or ZIP code), or is outdated (such as a previous residence).
- Failed Delivery Attempts. Most carriers make three (3) attempts to deliver a package. After three attempts, the package may remain available for pickup up to a week. After this period, it will be returned to us.